Managed IT Services
For Corporations, Nonprofits & Organizations
Williams Computer Consulting gets calls from businesses all the time complaining that their technology shuts down or is infected with a virus. This is because they haven’t considered using proactive and preventive IT services. However, once we visit, resolve their issues, and sign up for our Managed IT Services, they’re relieved to know that their technology will always be there when they need it.
What Are Managed IT Services?
With Managed IT Services, we assume the responsibility for 24-hour management and maintenance of your IT systems. We monitor and secure your network infrastructure to prevent IT downtime and cybersecurity threats that can shut you down. If irregularities appear, we remotely remediate them, sometimes before you even know they exist. If we can’t repair a problem remotely, we’ll schedule an on-site visit ASAP to keep your network running.
We Customize Your Managed IT Services
The first thing we do is complete a full assessment of your IT system so we can determine if there are any potential issues that could affect its reliability and security. Then we’ll sit down with you to discuss your unique requirements before you sign a contract. Through this consultative approach, we make sure that all of your technology needs are met.
We’ll then develop a Service Level Agreement that details the services and solutions we’ll provide, so there are no unpleasant surprises. We have three Managed IT Service Plans that you can choose from. Whether your IT solutions are cloud-based or onsite, our Managed IT Services will keep your business technology operating efficiently and securely.
What’s Included In Our Managed IT Services Solution?
We serve all types and sizes of businesses. Whether you’re in the oil & gas, finance, law, healthcare, retail or hospitality industry, our Managed IT Services will be designed for the way you do business.
- Help Desk Service
- Mobile Device Management
- Disaster Recovery
- Software and Hardware deployment
- Quarterly Reviews
- Server Management
- Managed Security Services
- Data Backup and Restore
- Network Asset Tracking
Why Should We Choose Managed IT Services?
An Experienced Team
Rather than relying on one technician, you’ll have a team of IT experts with an array of skill sets and experience who can take on any project or issue.
Pro-Active Services
We continuously monitor your systems and prevent problems. We’ll make sure that your security solutions are up-to-date, your backups are successful, updates and patches are applied to software as soon as they’re released, and your servers and computers run efficiently, even after hours.
Lower Your IT Costs
The goal of our managed services it to lower your IT costs. We’ll keep your IT running so your staff stays productive. You’ll have a team of experts who are available 24/7 for much less than hiring an onsite technician. And, you can easily budget for our IT services because your costs are predictable.
Real-Time Support
Technicians are on hand 24/7. They can remote into your PCs to resolve issues in real-time. If the problem can’t be solved remotely, a technician will be dispatched to your site to provide fast and efficient service.
How Does Managed IT Services Work?
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Issue Prevention
Prevention is the key. Simply put, we prevent problems, unlike break-fix services that only deal with them after they occur. All types and sizes of businesses use our Managed IT Services to ensure the ongoing health of their computers, servers and other hardware.
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No Surprises
Rather than being hit with surprise bills for repairs like with a break-fix service, with Managed IT Services you receive unlimited service and support for an agreed-upon, fixed monthly fee.
